Privacy Policy

King Designs LLC ("we," "our," or "us") is a California-registered limited liability company operating at kingdesigns.agency. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website or contact us for our products and services.

1. Information We Collect

We may collect the following types of personal information:

• Contact Information: Name, phone number, email address, and business name when you submit a quote request or contact us.
• Communication Data: Messages sent via WhatsApp, email, or our contact form.
• Usage Data: IP address, browser type, pages visited, and time spent on our website via cookies and analytics tools.
• Transaction Data: Order details, shipping address, and payment information when you purchase from us.

2. How We Use Your Information

We use your personal information to:

• Respond to your quote requests and inquiries
• Process and fulfill your orders
• Send order confirmations, shipping updates, and service notifications via SMS, WhatsApp, or email
• Send promotional offers and marketing messages (only with your explicit consent)
• Improve our website and services
• Comply with legal obligations

3. SMS and Text Message Communications

By providing your phone number and consenting through our website chat widget or contact form, you authorize King Designs LLC to send you text messages (SMS) for the following purposes:

• Order confirmations and status updates
• Quote follow-ups and customer service communications
• Promotional offers and marketing messages (with separate, explicit consent)

Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP to any message. Reply HELP for assistance. Consent to receive SMS messages is not a condition of purchase.

4. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information with:

• Service providers who assist us in operating our business (e.g., CRM platforms, shipping carriers, payment processors)
• Legal authorities when required by law or to protect our rights

We do not share your information with affiliate marketers or lead-buying services.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies, including the Meta Pixel and Google Analytics, to analyze traffic and improve our advertising. You may disable cookies in your browser settings, though some features of the site may not function properly.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes.

7. Your Rights (California Residents – CCPA)

As a California resident, you have the right to:

• Know what personal information we collect about you
• Request deletion of your personal information
• Opt out of the sale of your personal information (we do not sell personal data)
• Non-discrimination for exercising your privacy rights

To exercise these rights, contact us at sales@thekingdesing.com.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

9. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on this page with an updated effective date.